Doctrine vs. Policy
It strikes me that in any organization there are two facets which we must keep very clear as being very different and distinct.
Doctrine is what the organization believes. The basic beliefs that drive the organization which almost never change. To an organization doctrine defines: Who we are and what we are; What we believe; These basic principles which the organization will follow. Most notably, a doctrine can be seen in religious organizations, but doctrine exists in all organizations. In business and service organizations it is not called doctrine, usually. It is called an organizational behavior or simply, "the way we do business," but nonetheless it is the doctrine by which an organization functions; the basic underlying belief system upon which the organization predicts the daily operation.
Policy, on the other hand, is the way an organization is functioning at the present; the day-to-day practices dictate operations. Policy changes. It may not change rapidly, but it does change.
A basic difference between doctrine and policy is that doctrine is...(continue)